Housing Specialist - Supportive Services for Veteran Families

SH · San Jose, California
Department SH
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $22 - $28 an hour

POSITION:           Housing Specialist SSVF

PROGRAM:         Supportive Services for Veteran Families – Shallow Subsidies

LOCATION:          Sobrato Family Living Center

SUPERVISOR:      Program Manager



The goal of the SSVF program is to provide housing stability to homeless individuals, and households in the city of San Jose, California. We achieve this goal by providing participants with comprehensive supportive services to help them attain permanent housing including intensive, individualized case management services and targeted financial assistance.

The primary goal of the SSVF Housing Specialist will be to monitor and administer monthly shallow subsidies, and to assist participants with securing and maintaining stable housing.


     Direct services (80%)                                      

  • Work with individual landlords and property managers to address client tenancy and mediate as necessary
  • Monitor the monthly rent roll and ensure its accurate and timely submission for processing
  • Submit financial assistance requests for other housing costs as needed
  • Provide timely communication to landlords and participants on the status of monthly housing assistance
  • Educate participants in tenant rights and their responsibilities as good tenants
  • Conduct landlord outreach
  • Actively seek and identify available housing opportunities
  • Collaborate with SSVF case manager to ensure quality of care for the participants
  • Assist participants at risk of losing their housing or who are unhoused with housing search, application assistance, and other supportive services as needed
  • Participate in countywide collaborative efforts to access and track housing resources
  • Collect and maintain thorough and accurate records of client data in accordance with HomeFirst policies and procedures
  • Maintain Clarity (HMIS) database by entering all client data within 72 hours
  • Meet the program service delivery goals and outcomes

 General (20%)

  • Attend all meetings relevant to this position
  • Assist with office-related tasks as needed
  • Assist with other duties assigned


  • Bachelor’s degree in Social Work or a related field preferred
  • High school diploma/GED and 1 year of relevant work experience
  • A minimum of 1 year experience in housing preferred
  • Understanding of fair housing law and tenants’ rights and responsibilities
  • Proficient in Microsoft Office Suite
  • Valid CA driver’s license, reliable transportation, and legally required insurance
  • Ability to visit clients in their homes, which may require walking upstairs 


  • Understanding of and sensitivity to the needs of the homeless
  • Exceptional mediation and bargaining skills
  • Demonstrated ability to meet deadlines and maintain priorities
  • Strong written and oral communication skills
  • Ability to develop and maintain professional relationships with community partners and outside agencies
  • Strong sense of accountability
  • Values being part of a coordinated team
  • Highly organized 


Home First is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law.

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  • Location
    San Jose, California
  • Department
  • Employment Type
  • Minimum Experience
  • Compensation
    $22 - $28 an hour