Drug & Alcohol Counselor - Citywide Outreach SOAR

SOAR · San Jose, California
Department SOAR
Employment Type Full-Time
Minimum Experience Mid-level
Compensation DOE

POSITION:                               Drug & Alcohol Counselor

PROGRAM/LOCATION:        Citywide Outreach and SOAR

                                                  Sobrato House, San Jose, CA

SUPERVISOR:                         Program Manager

STATUS:                                   Full-time, Non-exempt



8:30am to 5:00pm weekends as needed 




HomeFirst Citywide Outreach and SOAR Project is designed to connect street and encampment homeless individuals to shelter, case management, mental health services, and housing. The target populations for this program are vulnerable, chronically homeless individuals who are living on the streets or in encampments throughout San Jose. Program staff will provide a consistent presence on the streets and other outdoor locations throughout San Jose to build rapport and trust with unsheltered homeless residents. The goal of the program is to connect participants with services that will result in permanent housing. The Citywide Outreach and SOAR team includes Outreach Specialists, Case Managers, Drug and Alcohol Counselors, Clinicians and Clinical Supervision, Program Manager and Director.



  • Provide drug and alcohol counseling to unhoused individuals at targeted encampments throughout the city of San Jose
  • Conduct comprehensive assessment of participants use history and present needs
  • Work with program participants to develop and implement an individual treatment plan, and provide support to help them achieve their goals
  • Meet regularly with participants at a frequency determined by their needs and contract requirements
  • Conduct ongoing re-assessments of the participant’s needs and shift services appropriately
  • Provide referrals to internal Case Manager for additional community services requested
  • Facilitate groups, workshops, and trainings for program participants
  • Case conference with Outreach SOAR team to ensure comprehensive support is provided
  • Collaborate with community partners regarding support services for participants
  • Document, via HMIS, all case management activity within 2 business days and maintain all other case file paperwork and documentation
  • Attend and actively participate in team and program meetings, activities and problem-solving endeavors, and contribute to open lines of communication within the team
  • Utilize supervision appropriately, while maintaining open lines of communication and providing updates on intake activity
  • Ability to walk long distances on rough terrain (such as trails, creek sides and high traffic areas
  • Preference for extensive field work over office-based work
  • Make timely and accurate decisions in emergency or crisis situations with awareness of the need for safety of all participants involved, including mandated reporting
  • Conduct outreach with the team to promote Drug and Alcohol counseling services
  • Know and implement agency and program policies and procedures
  • Maintain professional relations and conduct
  • Assist with office-related tasks as needed
  • Attend all internal and external meetings and trainings relevant to the position
  • Other duties as assigned





Education and Experience

  • Required Drug and Alcohol Counselor Certification
  • BASW preferred


Skills, Abilities, and Knowledge

  • Strong verbal and written communication skills
  • Proficient with Microsoft Office and general computer skills
  • Understanding of and sensitivity to the needs of the unhoused and those with criminal backgrounds
  • Understanding of Housing First and Harm Reduction principals
  • Detail-oriented with good problem-solving skills and the ability to prioritize multiple tasks
  • Ability to work with people of diverse social backgrounds and professional rank
  • Knowledge and understanding of community resources and human services
  • Experience networking in the local community
  • Initiative, flexibility, and the capacity to respond effectively in all situations
  • Ability to work independently with limited supervision
  • Good computer skills, including proficiency in Office applications and the internet



  • Valid CA driver license and auto insurance
  • Reliable personal vehicle
  • Ability to lift up to 30 lbs. on occasion
  • Ability to visit clients in their homes, which may require walking upstairs






HomeFirst is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law.


To apply, send resume and cover letter to jobs@homefirstscc.org

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  • Location
    San Jose, California
  • Department
  • Employment Type
  • Minimum Experience
  • Compensation