PROGRAM: Care Coordination Program / Dedicated Transitional Housing Bed Program
LOCATION: Boccardo Reception Center, 2011 Little Orchard St, San Jose/Community
SUPERVISOR: Program Manager
JOB TYPE: Regular, Full Time
COMPENSATION: 78K + (up to)
This is a split position between two programs, providing mental health services and support in both programs.
The goal of HomeFirst’s North County Care Coordination Project (NC CCP) is to provide permanent housing stability and maintenance for chronic homeless individuals and families in the northern part of Santa Clara County, CA.
The agency’s North County Care Coordination Project will achieve this goal by providing participants with comprehensive supportive services to help them maintain or attain permanent housing. Intensive, individualized, and therapeutic case management services coupled with linkage to a network of community resources (psychiatric, medical, and otherwise), assist clients to avert homelessness, maintain housing, and increase self-sufficiency.
The goal of the Dedicated Transitional Housing Beds Program (DTHBP) is to reduce symptoms from mental illness, reduce incarceration and hospitalization, reduce homelessness, and increase safety and permanent housing.
The Dedicated Transitional Housing Beds program provides 18 dedicated beds at the Boccardo Reception Center to shelter homeless adult individuals suffering from mental health illness. Program participants are referred by Santa Clara County’s Department of Behavioral Health. The Clinician will work in collaboration with DTHBP Case Manager and Service Teams to support treatment plans and goals.
Direct Services (60%)
- Maintain a caseload as a Clinician of persistently homeless individuals in Santa Clara County by providing individual and group therapeutic interventions
- Provide individual and group therapeutic interventions to up to 22 DTHBP participants
- Implement assessment to identify support needs
- Collaborate with community partners regarding support services and treatment plans for clients
- Collaborate with CCP and DTHBP Case Managers to coordinate service delivery plans
- Utilize supervision appropriately, maintaining open lines of communication, and providing updates on client activity
- Know and implement agency and program policies and procedures
- Properly report any suspected cases of abuse
- Maintain professional relations and conduct
- Maintain thorough, accurate records of client activity and interaction with every program participant, as required by grant contracts.
- Conduct client intakes per HomeFirst and County requirements, including Vulnerability Index & Service Prioritization and Decision-Making Tool (VI-SPDAT and SPDAT), Initial Mental Health Assessments, and other Medi-Cal documentation
- Work with program participants to develop and implement an individualized treatment plan, and provide support to help them achieve their goals
- Meet regularly with program participants at a frequency determined by the clients’ needs
- Provide crisis assessment and intervention
- Act as an LPHA, providing a diagnosis of clients, as needed
- Act as an LPHA, approving and signing off on Medi-Cal documentation, such as Mental Health Assessments, Treatment Plans, and progress notes
- Provide support on Medi-Cal documentation, and adhere to all Medi-Cal standards and timelines
- Participate in ongoing analysis of and program alignment with industry best practices
- Participate in monthly peer review audits, to ensure quality documentation and client care
- Provide coaching and training on topics of interest for program /agency staff
- Assist with other duties assigned
- Provide after-hours on-call crisis support for HomeFirst staff on a rotating basis
- Document services via progress notes within 3 business days, via progress notes in HMIS and Unicare,
- Keep accurate documentation on all clients and ensure chart compliance
- Proactively and consistently improve the quality and effectiveness of program services
- Conduct ongoing re-assessments of the clients’ needs and self-sufficiency
- Attend all meetings relevant to this position, including weekly team meetings, agency training, and off-site training
- Assist with office-related tasks as needed
- Assist with other duties assigned
Education and Experience
- Master’s Degree in Social Work or Counseling, required
- Registered with the Board of Behavioral Sciences as a Marriage & Family Therapist Associate (MFT-A), or Associate Clinical Social Worker (ASW), required
Skills, Abilities, and Knowledge
- Strong understanding of PTSD, mental health symptoms, DSM 5 diagnoses, and chronic homelessness issues
- Knowledgeable of Trauma-Informed Care, CBT, and other evidence-based practices
- Demonstrated experience in providing Medi-Cal services, completing Medi-Cal documentation, and knowledge of specialty mental health Medi-Cal requirements
- Valid CA Driver’s License and auto insurance
- Reliable personal vehicle
- Comfortable with using computer software and databases, such as Microsoft Office and HMIS
- Physical duties will include walking, sitting, ability to lift 25lbs
- Understanding of and sensitivity to the needs of the homeless population
- Ability to quickly build trust and rapport in interpersonal relationships
- Demonstrated ability to develop and maintain priorities and meet established deadlines
- High level of flexibility and ability to prioritize appropriately
- Exceptional organizational skills.
- Strong sense of accountability.
- Ability to present oneself and the agency professionally to internal and external audiences.
- Ability to work as a member of a team and can set and meet individual goals.
- Ability to work with people of diverse socio-economic backgrounds.
- Enjoy providing hands-on instruction on life skills
ABOUT THE AGENCY:
We serve more than 4,000 adults, veterans, families, and youth each year at eight locations including the Boccardo Reception Center, which is the county’s largest homeless services center. In
35 years of experience, we’ve learned that everyone has the potential to get housed and stay housed. We are relentlessly focused on eliminating barriers to housing and stability for everyone we serve.
HomeFirst is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law.