Position: Director of Interim Housing
Location: Boccardo Reception Center (BRC)
Employment Type: Regular Full Time, Exempt
This Director of Interim Housing will oversee HomeFirst’s Interim Housing Services department within the Emergency Housing Division. This Division encompasses all programs serving individuals and families who are homeless and seeking immediate temporary housing or shelter. Under the guidance of the agency’s Vice President (VP) of Emergency Housing Division, the Director of Interim Housing will oversee the Interim Housing Department which included Bridge Housing Communities, Emergency Interim Housing sites, and support services teams assigned to shelter-based programs.
The Director of Interim Housing supervises and supports a team of Program Managers assigned to various programs and projects within the department. In partnership with the VP of Emergency Housing Division, the Director of Interim Housing will support in planning, design, and implementation of Interim Housing Services that promote performance outcome metrics for all Interim Housing sites assigned and all aspects of program oversight and implementation within their department.
The Director of Interim Housing is committed to ending homelessness via the principles of Housing First and Harm Reduction. They demonstrate this commitment through their proactive and creative approach to program interventions and services. They recognize the time-sensitivity required to support those in crisis to maintain or secure housing stability and exercise empathy toward those we serve. They apply this same passion in their care and attention for the details, contract compliance, and pursuit of performance benchmarks.
The needs of the 24/7 operations, programs, community partners, staff, and program participants may compete, so the Director of Interim Housing must be skilled in mediating conflicting demands and de-escalation. They are a professional representative of the agency and can communicate persuasively when needed to enhance partnership opportunities or resolve crises.
Ideal candidates are knowledgeable and sensitive to the needs of our unhoused populations, including Veterans. Enjoys practicing a strength-based approach in fast-paced and rapidly changing environments. Are welcoming and accepting of all backgrounds and beliefs without judgment or bias. Utilize highly developed communication skills, including demonstrated ability to effectively de-escalate and manage, including those who may be experiencing serious mental illness or maybe intoxicated.
HomeFirst is a culturally diverse company in a similarly diverse community, and the Bridge Housing Services Director desires to work with people from a variety of social and economic backgrounds. To that end, the Bridge Housing Services Director cultivates a connected and mutually supportive team.
This role is further responsible for modeling the values and principles of HomeFirst within the agency and the broader community.
Benefits of joining the HomeFirst team
About HomeFirst Services:
Established in 1980, with 40+ years of experience, we are the premier Silicon Valley provider of homelessness services. We believe that everyone has the potential to get housed and stay housed. We relentlessly focus on eliminating barriers to housing and creating stability for everyone we serve.
HomeFirst Services serves more than 6,000 adults, veterans, families, and young adults each year at multiple locations from Gilroy to Menlo Park – all of Santa Clara County as well as southern San Mateo County.
HomeFirst Services is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, HomeFirst Services participates in the E-Verify program, as required by law.
HomeFirst Services is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please let your recruiter know.
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