Position: Case Manager – Housing Stabilization
Location: Santa Clara County
Reports to: Program Manager
Status: Full Time, Non-Exempt
Established in 1980, with 40+ years of experience, we are the premier Silicon Valley provider of homelessness services. We believe that everyone has the potential to get housed and stay housed. We relentlessly focus on eliminating barriers to housing and creating stability for everyone we serve.
HomeFirst Services serves more than 6,000 adults, veterans, families, and young adults each year at multiple locations from Gilroy to Menlo Park – all of Santa Clara County as well as southern San Mateo County.
· Homelessness prevention
· Emergency and cold-weather shelters
· Comprehensive Veterans’ services
· Rapid Re-Housing programs
· Bridge Housing Communities
· Emergency Interim Housing
· Affordable permanent housing
· Permanent Supportive Housing
· Street-based outreach
Benefits of joining the HomeFirst Team:
· Professional growth opportunities within the organization
· 100% medical coverage for employees with an opportunity to add dependents for a shared cost
· 401k match up to 4%
· 12 observed holidays
· PTO accrual begins with 120 hours annually and increases with tenure
· 4 hours of Civic Engagement PTO provided annually
· Access to our Emergency Assistance Program (EAP) services
· Pet insurance options available
HomeFirst Services is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, HomeFirst Services participates in the E-Verify program, as required by law.
HomeFirst Services is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.
The Case Manager is responsible for supporting program participants in developing housing stability plans and addressing barriers to housing. To this end, the Case Manager participates in our collective effort to end and prevent homelessness.
Knowledge and Experience, General
The Case Manager – Housing Stabilization is passionate about serving others and sees themself in a helping profession long term. They are pro-active and responsive to the needs of our participants, meeting them “where they’re at” and bridging the gap between the individual and our services.
They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and the broader community.
HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.
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