Coordinated Entry Community Training Coordinator

Sonoma County · Santa Rosa , California
Department Sonoma County
Employment Type Full-Time
Minimum Experience Mid-level
Compensation 68,500

Coordinated Entry Community Training Coordinator

Sonoma County, California

Position:                  Coordinated Entry Technical Assistance and Training Coordinator

Location:                  Sonoma County, including in-person work

Reports to:              Coordinated Entry Director

Status:                      Full Time, Exempt

Compensation:       $68.5K


HomeFirst Services takes pride in its safety values, wellness of our team, and respect for everyone we serve. Due to this commitment, HomeFirst Services is mandating that all employees be vaccinated or render a religious or medical exemption effective September 13, 2021.



HomeFirst was recently selected to serve as a Coordinated Entry operator in Sonoma County. In partnership with the service provider community and the local Continuum of Care (CoC), HomeFirst will play a critical role in ending homelessness in Sonoma County.


The Technical Assistance and Training Coordinator oversees all training activities associated with Coordinated Entry requirements and provides broader education support to providers. In partnership with the Coordinated Entry Director, the Technical Assistance and Training Coordinator proactively identifies areas of targeted need, develops training modules per need and regulation, and facilitates the training. They are accountable for a regular calendar of training activities that measurably improve system performance and partner engagement.



Knowledge and Experience, General

  • People with lived experience encouraged to apply
  • Two years experience in human services
  • Demonstrated experience providing training or education, and excellent presentation and communication skills
  • Bachelor of Arts in Social Work (BASW) degree or related human services field preferred, not required
  • Knowledge of homelessness and/or housing services
  • Bilingual and bicultural preferred, not required
  • Fluent in Microsoft Office suite- particularly strong with PowerPoint or other presentation-type applications
  • Valid CA driver’s license and insurance, and reliable transportation



  • Alongside the Director, the Technical Assistance and Training Coordinator is adaptable and responsive to the evolving needs of our system participants, partners, and funders. They proactively seek to identify these needs and value the input of others.
  • The Technical Assistance and Training Coordinator is an engaging public speaker with strong interpersonal skills.
  • The Technical Assistance and Training Coordinator think creatively when designing training programs that are tailored to their audience.
  • The Technical Assistance and Training Coordinator is highly collaborative and enjoys a team-oriented They actively foster a shared vision among varying stakeholders.
  • The Technical Assistance and Training Coordinator are consistently dedicated to a system that prioritizes the most vulnerable of the homeless population.
  • HomeFirst is a diverse company in a diverse field, and the Technical Assistance and Training Coordinator desire to work with people from a variety of social and economic backgrounds.



Technical Assistance and Training

  • In partnership with Director, develop fundamental training programs for staff operating within CES covering required topics including:
    • CES System including Policies and Procedures, Housing First, Diversion and Housing Problem Solving
    • Shelter and Emergency Needs Assessment and Referral, Mainstream Resources, VI-SDPAT and assessment practices, entering VI-SPDAT into HMIS
    • SPDAT
    • CES HMIS Data Entry
  • In partnership with Director, develop technical assistance training programs for access sites and housing providers that may include the following topics:
    • Harm Reduction
    • Conflict Mediation and de-escalation
    • Serving survivors of domestic violence
    • Safety Planning
    • Trauma-informed care
    • Housing Mediation
    • Fair Housing Rights
    • Strengths-Based assessment approach
  • Proactively identifies ongoing areas of technical assistance and training need among housing providers and access sites in partnership with the Director and the rest of the CES staff and develops training accordingly.
  • Actively researches appropriate training that supports effective CES function and engages system partners.
  • Create and manage a reliable schedule for both fundamental required and optional training.
  • Establishes strong partnerships with internal and external training entities and subject matter experts.
  • Facilitates a variety of in-person and virtual training, finding external instructors to assist when needed.
  • Effectively tracks the training status of new system staff for required CES training and communicates to system partners and Coordinated Entry Manager.
  • Update and maintain training materials.
  • Ensures that all training is compliant with HUD, CoC, and contract requirements and that they reflect the agency’s values.
  • Achieves identified system and position deliverables.
  • Adheres to task completion deadlines.


  • Attends all job-related meetings, including staff meetings and agency-wide meetings.
  • Represents the agency in public speaking events as requested.
  • Participates in opportunities for learning and skill maintenance/development, including internal and external training and workshops.
  • Assists with other duties assigned.


Benefits of joining the HomeFirst team

  • Professional growth opportunities within the organization
  • 100% medical coverage for employees with an opportunity to add dependents at a shared cost
  • 401k match up to 4%
  • 11 observed Holidays
  • Generous PTO, accrual begins with 120 hours annually and increases with tenure
  • 4 hours of Community Engagement are provided annually
  • Access to our Emergency Assistance Program (EAP) services
  • Pet Insurance options are available


About HomeFirst Services:

Established in 1980, with 40+ years of experience, we are a premier provider of homelessness services.  We believe that everyone has the potential to get housed and stay housed. We relentlessly focus on eliminating barriers to housing and creating stability for everyone we serve.

HomeFirst Services serves more than 6,000 adults, veterans, families, and young adults each year at multiple locations.


Services include:

  • Homelessness prevention
  • Emergency and cold-weather shelters
  • Comprehensive Veterans’ Services
  • Rapid Rehousing programs
  • Bridge Housing Communities
  • Emergency Interim Housing
  • Affordable permanent housing
  • Permanent Supportive housing
  • Street-based outreach
  • Coordinated Entry System operation



HomeFirst Services is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, HomeFirst Services participates in the E-Verify program, as required by law.

HomeFirst Services is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.

Thank You

Your application was submitted successfully.

  • Location
    Santa Rosa , California
  • Department
    Sonoma County
  • Employment Type
  • Minimum Experience
  • Compensation