Development Associate

Development & Communications · Milpitas, California
Department Development & Communications
Employment Type Full-Time
Minimum Experience Mid-level
Compensation 65,000 – 75,000

Position: Development Associate
Location: Administration
Employment Type: Regular Full Time, Non-Exempt
Compensation: 65,000 – 75,000 per annum


HomeFirst Services takes pride in its safety values, wellness of our team, and respect for everyone we serve. Due to this commitment, HomeFirst Services is mandating that all employees be vaccinated or render a religious or medical exemption effective September 13, 2021.


Program Summary:
The Fund Development team is focused on raising $2.5M+ through a variety of private funding
streams, including, but not limited to, special events, direct mail, and social networking
campaigns, major gifts campaigns, and in-kind item drives, as well as grants from foundations, corporations, and other non-profits.


Position Overview:
The Development Associate is a vital part of the fundraising team and can often be the first point of contact for many donors. This role will be key in entering, analyzing, and tracking donations — cash, pledges, in-kind, and more. This role reports to the Director of Development but will be key in supporting the CEO, the CDO, the Director of Development, the Events & Strategy Officer and the Community Engagement team with reports and information related to donors. HomeFirst is a diverse company in a diverse field, and the Development Associate desires to work with people from a variety of social and economic backgrounds. This position is full-time, exempt, salaried, and works out of the Administrative Offices located in the

Sobrato Nonprofit Center at  507 Valley Way, Milpitas, CA.


  • Responsibilities:
    Direct Administrative/Analytical (60%)
    Establish and maintain a “clean” database.
    • Be the in-house “expert” and go-to staff for up-to-date data.
    • Ensure that all donor data management needs are met and effective processes are designed for acquiring, editing, and integrating relevant external and internal data.
    • Assume overall responsibility for day-to-day donor database operations maintenance, including, but not limited to: Entering all new data, correcting, and removing inaccurate or outdated data.
  • Regular database de-duplication and clean-up. Developing and frequently using quality

control reports and processes to continuously monitor data quality and integrity.

  • Identifying areas for process improvement and implementing solutions.
  • Standardizing and documenting data entry and report procedures.
  • Oversee updates to the data systems, contracts, and renewals.
  • Management and prioritization of ongoing support requests.
  • Assisting team members with queries, dashboards, report design, and production.
    Creating database reports, including mailing lists, letters, name badges, labels, prospect lists, donor profiles, etc.
  • Managing donor communication and coordination as it relates to acknowledgments, tax receipts, gift verification, or corporate matching.
  • Manage the execution of all mail and email appeal campaigns in collaboration with other team members.
  • Tracking special event donations, logistics, invitation/RSVP lists, and more.
  • Generating monthly database reports and reconciling revenue reports with the Finance department for each month-close and fiscal year-close process.
  • Stay up to date on database trends, skills, and tools.
  • Actively foster the growth of the development team to embody the values of HomeFirst and equip the team for further advancement.


General (40%)
• Schedule Development-related meetings.
• Create meeting agendas and track meeting minutes.
• Coordinate team lunches and gatherings.
• Partner with various departments on special projects.
• Represent HomeFirst Services and all its programs and services appropriately to
volunteers, donors, outside agencies, and the public.
• Building donor relationships through phone calls and emails primarily.
• Assist with grant writing and tracking as requested.
• Attend all mandatory meetings, workshops, and training.
• Perform other general duties as assigned.


Minimum Qualifications:
• Bachelor’s degree with a minimum of 1 year of relevant work experience or commensurate experience in non-profit fund development and/or CMS database.
• Willingness and ability to travel throughout the San Francisco Bay Area.


  • Skills, Abilities, and Knowledge:
    Excellent computer skills and software expertise:
  • Familiarity with DonorPerfect, or another fundraising CRM, is a plus
  • Familiarity with DonorSearch is a plus
  • Familiarity with Benevity, Network for Good, and Constant Contact, as well as all MS Office programs
  • Familiarity with Adobe Creative Cloud or Canva programs preferred
    Meticulous attention to detail and strong organizational skills
    • Excellent communication skills (written, oral, and interpersonal)
    • Strong critical thinking skills (Growth mindset and solution-based thinking approach)
    • Able to prioritize competing responsibilities
    • Able to set and consistently meet deadlines and commitments
    • Consistent customer service orientation and a ‘can-do’ attitude
    • Able to be a team player as we have an active and productive Fund Development Committee, which includes board members, executive volunteers, and more.
    • Demonstrated ability to establish and maintain effective relationships and partnerships with co-workers
    • Proven ability to be a goal-oriented team player, yet able to function and work well independently
    • Knowledge of finance terms and experience using account coding systems
    • Familiarity with nonprofit fundraising and interacting with key stakeholders (i.e., Board of Directors, Advisory Council, high net-worth donors, community leaders, etc.)
    • A personal commitment to the pursuit of excellence in all they do.
    • Relentless commitment to ending homelessness via the principles of Housing First and Harm Reduction, demonstrating this commitment through a scientific approach to performance improvement.


Other:
• Able to perform sedentary work;
• Able to lift up to 30 lbs. on occasion;
• Ability to use keyboard and read computer screens for extended periods;
• Able to stand/sit for extended periods, kneel, reach, and bend related to the completion of duties


About HomeFirst Services:
Established in 1980, HomeFirst is the premier Silicon Valley provider of homelessness services.
We believe that everyone has the potential to get housed and stay housed. We relentlessly
focus on eliminating barriers to housing and creating stability for everyone we serve.
HomeFirst Services serves more than 6,000 adults, veterans, families, and young adults each
year at multiple locations from Gilroy to Menlo Park – all of Santa Clara County as well as
southern San Mateo County.


Services include:
• Street-based outreach • Emergency Interim Housing • Rapid Rehousing programs
• Emergency and cold-weather shelters
• Bridge Housing Communities • Affordable permanent housing
• Veterans’ Services • Homelessness prevention • Permanent Supportive housing


HomeFirst Services is proud to be an Equal Opportunity and Affirmative Action employer and
considers qualified applicants for employment without regard to race, color, creed, religion,
national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any
other status protected by law. We also consider qualified applicants with criminal histories,
consistent with applicable federal, state, and local law. Additionally, HomeFirst Services
participates in the E-Verify program, as required by law.
HomeFirst Services is committed to providing reasonable accommodations for qualified
individuals with disabilities and disabled veterans in our job application process. If you need
assistance or accommodation due to a disability, please let your recruiter know.


Thank You

Your application was submitted successfully.

  • Location
    Milpitas, California
  • Department
    Development & Communications
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    65,000 – 75,000