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HomeFirst Services

Employment Specialist

SFLC – Santa Clara, California
Department SFLC
Employment Type Full-Time
Minimum Experience Mid-level

POSITION:                                        Employment Specialist

PROGRAM/LOCATION:                    SSVF/Sobrato Family Living Center, Santa Clara, CA

SUPERVISOR:                                   Program Coordinator

STATUS:                                            Full-time, Non-exempt



The goal of HomeFirst’s Supportive Services for Veterans Families (SSVF) project is to provide housing stability to homeless and at-risk veteran households in Santa Clara County, California. The agency’s SSVF project will achieve this goal by providing veteran participants with comprehensive supportive services to help them maintain or attain permanent housing. Intensive, individualized case management services coupled with targeted financial assistance assist clients to avert homeless episodes and attain housing.



Direct Service (70%)

  • Research job leads online, in newspapers, and through agencies and resources, and makes these leads available to clients
  • Keep up-to-date regarding job fairs and Internet resources
  • Assist participants in assessing their job skills for positions
  • Instruct in job seeking, application procedures, resume writing, interview preparation and job retention skills and attitude
  • Provide job search/career information workshops and presentations
  • Facilitate employment/hiring events, such as job fairs and on-site job interviews with employers
  • Develop employment opportunities for Veterans through networking, offering program education to employers, and other means
  • Share employment resources with SSVF case management team
  • Work with case managers and clients to develop and implement employment goals in the individual case management plan and provide support to help the clients achieve their goals
  • Meet regularly with program participants and case managers at a frequency determined by the clients’ needs
  • Assist employers to develop techniques to effectively supervise consumers and work to maintain satisfactory HomeFirst/employer relationship
  • Provide appropriate referrals to other community services

        ·   Assist with other duties assigned

Documentation (20%)

         ·   Document, via progress notes in HMIS, all direct services provided, within 3 business days and maintain all other case file paperwork and documentation

         ·   Maintain thorough, accurate records of program activities with every program participant, as required by grant contracts

         ·    Assist case manager with conducting ongoing re-assessments of the clients’ needs and self-sufficiency, and document assessment in HMIS

General (10%)

          ·   Attend all job-related meetings, including trainings and workshops, and periodically represent Veteran Programs at all required HomeFirst meetings, VA meetings and gatherings, as needed

          ·  Assist with office-related tasks as needed



Education and Experience

  • Bachelor’s degree in Social Work or a related human services field preferred and a minimum of 1 year of relevant work experience 

Skills, Abilities, and Knowledge

>US Military Veteran is desired but not required

>Ability to quickly build trust and rapport in interpersonal relationships

>Strong written and oral communication skills

>Exceptional listening, critical thinking, and problem-solving skills

>Experience in utilizing basic office software: MS Word, Outlook, PowerPoint, Excel

>Strong facilitation and mediation skills

>Ability to develop and maintain relationships with community partners and outside agencies

>Ability to manage multiple projects concurrently and be flexible with priorities

>Ability to make quick and sound decisions

>Demonstrated ability to develop and maintain priorities and meet established deadlines

>Exceptional organizational skills

>High level of flexibility and ability to prioritize appropriately

>Ability to work with people of diverse socio-economic and cultural backgrounds

>Understanding of PTSD

>Understanding of fair housing law and tenants’ rights and responsibilities

>Understanding of and sensitivity to the needs of the homeless

>Understanding of and sensitivity to the needs of the Veterans

>Understanding of and strong adherence to social work ethics


>Desire to continually develop skills and increase knowledge through lifelong traditional and experiential learning

>Strong sense of accountability

>Values being part of a coordinated team

>Demonstrates that the work is client-centered

>Exhibits leadership qualities (e.g. modeling desired behaviors, empowering others to act, appropriately challenging process barriers, celebrating accomplishments, etc.)

>High level of professionalism with internal and external audiences

>High level of cultural awareness, responsiveness, and competency

>Preference for field work over office-based work

>Enjoy providing hands-on instruction in basic living skills


  • Valid CA driver license and auto insurance
  • Reliable personal vehicle



We serve more than 4,000 adults, veterans, families, and youth each year at seven locations, including the Boccardo Reception Center, which is the county’s largest homeless services center. In more than 35 years of experience, we’ve learned that everyone has the potential to get housed and stay housed. We are relentlessly focused on eliminating barriers to housing and stability for everyone we serve.

HomeFirst is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law.


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    Santa Clara, California
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